Tent World is Australia’s famous shopping retail store for buying equipment’s for camping with high quality of standards and we are offering more than 5000 products that you can use during camping which will make your trip so easy. We deal with popular brands like OZtrial, primus, Engel, Blackwolf and many more. We provide so many after sale service which you can know from our website and we feel proud to give services of high quality and at best price. You can shop from us through EBay. We will deliver for free of cost if you are under the free shipping area or you can get free shipping through special offer, otherwise nominal delivery charges will be applied but if you need an urgent delivery then your free shipping will be deducted from your special offer. Here we provide you all camping accessories, fridges, bathroom and laundry material, maps, books, mattresses, chairs, tents, sleeping bags etc. this company is working since 1968 and it was started by a father and his son named as Duo Rex and Alex Burrell.
You are planning to go somewhere for adventure, summer vocations with your children or any other trip and definitely you would need some important material for camping, then don’t worry you do not need to go anywhere, here we will provide you full information for having all camping gears from one place. Here whenever you need can call us or leave a message through mail, get full stuffed information from the official site and get connected with the social pages for getting more information and contact us whenever you need to know anything. Just go through the following information and rest will you come to know after reading this article.
Tent World Customer Service Contact Details
Tent World Customer Service Number:
| Australia Wide | 1300 836 6632
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| International | 61 7 4634 4150 |
Tent World Customer Service Email ID: contact@tentworld.com.au
Do contact with our experts, who will give you advice about camping and can suggest you something better. You can write something else about the company or can provide your suggestions or feedback for making any change in our services; it will be a great pleasure for us to know something new and fresh. Leave a message; we will get back to you as soon as possible
Tent World Head Office Address: P.O. Box 6632, Clifford Gardens, QLD, 4350
If you want to share your experience of camping equipment’s which you shopped from us or want to know anything else in detail then please write to us on this postal address.
Tent World Official Website: tentworld.com.au
Plan your trip and visit this site, you will come to know that which are the essential equipment’s that you need during camping or sometime it would skipped from your mind that what you need to take along with you, then our site will let you know about each and everything and make it easy to shop all required material from this site.
Tent World Fax Number: n/a
Social Profiles
Hit like on following social pages and get updates daily on your mobile phone or laptops regarding fresh arrivals and latest camping stuff
Facebook Fan Page: facebook.com/Tentworld
Twitter Handle: twitter.com/Tentworld
Google Plus: plus.google.com/+tentworld/posts
YouTube Channel: youtube.com/user/tentworldaus
LinkedIn Profile: N/A
Instagram Handle: N/A
Pinterest Profile: N/A
Important Links
Contact Page: tentworld.com.au/contact-us
We would love to read messages, please fill the form which is given in this page and let us know about our services and products.
Store Locator: tentworld.com.au/camping-store-locations
We have seven store locations, find out the nearer location by your area through this link and move your curser on the phone or laptop screen for shopping.
Good morning Alex Burrell,
I’m writing to you as a long time Tentworld customer / supporter, to make you aware of my recent unsavory online shopping experience that has damaged your previously impeccable consumer proposition with me.
After placing and paying for an on-line order I was advised that some items were out of stock and would be dispatched when available. (I’m happy with that.) The order was fulfilled over the next week, but the last item to be delivered was either display stock or a customer return and was loose packed. and most importantly … had items missing.
I raised a disputed (faulty item) claim describing in detail my concerns and in addition noting the Ozpig carton packaging was date stamped April 2017. The emailed response from Jarrod Christian (Online Sales Representative) was as follows … In order for us to better understand what has occurred, can you please send through some images of the issue? Once we have the details we will be able to have a look at and work on a solution for you.If you have any other questions please don’t hesitate to get in touch. Thank you!
So I phoned Jarrod to further discuss. He didn’t seek to understand the situation and displayed zero compassion for the customer, whom had been disadvantaged / inconvenienced. His demeanor was smug bordering on sarcastic and no resolution was achieved.
Following this I phoned the 1800 number and spoke to Ebony who requested I send the details to your support email address, (again with photos), and advised me to follow up with Daniel when confirmation email was received. I arranged my son to take photos and attach to the email as I am unfamiliar with this process.
I phoned Daniel who was a breath of fresh air and after a short discussion a resolution was achieved, albeit meant I had to drive to my nearest store to exchange (90 minutes). The retail staff at the store were disgusted with the item that I was originally sent.
So here I am (60+ semi retired) extremely loyal customer who mows lawns to keep the vultures at bay, having to forgo work because of a Tentworld blunder, thinking the persons that have been errant in the execution of their accountability’s should be identified. I am a member of several camping groups … many of whom recommend your competitors but I have remained loyal.
Yours Sincerely,
Ken Pcino