Sony (sony.com.au) is multinational corporation which promotes and provide electronic products. It is parent company of Sony group. Main headquarters is at Tokyo, Japan. Founded on May 7th, 1946. The founders are Masaru Ibuka and Akio Morita. Kazuo hirai is the chief executive officer and Osamu Nagayama is chairman of the board of the corporation. Products manufactured by them are semiconductors, consumer electronics, media/entertainments, computer hardware’s, video games and telecom equipment’s. Sony Australia main office is at Sydney. Slogan of the company is BE MOVED.
In this article we are sharing customer service related information which is helpful for the customers who are facing problem. Customer service phone number, email id, head office address, postal address and working hours are mentioned below. Many customers are searching for such information for solution of their problems. This article will help them out.
Sony Customer Service Contact Details
Sony Customer Service Number: 1300 367 669
Telephonic support is available for the customers who are facing problem in filing inquiries and asking for questions. Customers do not hesitate to call and contact with customer service representative. This is not toll free number, it may be chargeable as per AEST.
Sony Customer Service Email ID: Bptechsupport.au@ap.sony.com
Customers can mail their enquiries, suggestions, complaints and questions at given id. Customer representatives and technical support department respond to it within short period of time.
Sony Head Office Address: Level 3, 165 Walker Street, North Sydney NSW 2060
This is main head office address of the company within Australia. Customer can also visit here for enquiries and meet the representative personally.
Working Hours: Monday to Friday, 9 am to 5 pm AEST
These are official hours of operations for the customer service representative of the company.
Sony Postal Address: PO Box 1992, North Sydney NSW 2059
Post your enquiries at given postal address. It is helpful for the customer who can not reach their head office and facing problem. Mailing your enquires here will really help.
Sony Official Website: sony.com.au
Visit here for more information regarding products and services. You can also shop here, your desired products as this is also e-retail store of the company.
Social Profiles
You can Visit, like, subscribe and follow at given social profiles for latest updates and for more information.
Facebook Fan Page: facebook.com/sonyaustralia
Instagram Handle: instagram.com/sonyaustralia
YouTube Channel: youtube.com/user/Sonyaustralia
Pinterest Handle: pinterest.com/sonyaust
Important Links
Contact Page: sony.com.au/section/contactus
This is official contact page of the company. Link of contact form is also available here.
Careers: sony.com.au/section/careers?cid=gwt:footer:otherlinks:careers
Be proud of working with sony! For job and employment opportunites visit here.
I am extremely disappointed with the Sony Corporation. several years ago I purchased a Walkman NW-HD1 for $450! I now find that, whilst I can load the CD software onto my new computer, the software doesn’t work and to add insult to injury, is not supported by Sony!
Solution: Don’t buy Sony products in the future and put the word out to friends and relatives about their scheme to get you to buy later products.
I am extremely disappointed with Sony and its attitude towards its customers. I purchased a Sony camera which had an offer of a AUD150 prepaid card. Firstly, the prepaid card was not sent to me as promised and I had to contact Sony multiple times before I finally received the card in the mail. It was not immediately obvious that I had to activate this card within 3 months as this condition is embedded in a very long list of terms and conditions. When I tried to use the card at a shop check out, the card was not able to be used. I contacted Sony and was told the card could not be used as I had not activated it within 3 months, even though the expiry of the card is 1 year and the card had not expired. By imposing this 3 month activation on customers, it effectively means the card has a 3 month expiry as the card is rendered useless if you don’t activate within 3 months, even though the expiry is 1 year. I contacted Sony customer service several times and they say they cannot send a new card as the promotion is over. This card still is within its expiry date and surely Sony can send a new card to replace it. Not one dollar of the AUD150 has been used and this money is still with Sony. I find this attitude surprising and puts me off being a loyal Sony customer. Once a customer switches brands, Sony loses out on not just the initial purchase of the camera body, but also the many accessories that photographers purchase for their cameras.
We have a SONY TV in warranty and we are getting the run around for the last 2 weeks SONY is like an insurance company that does not care about their customers delay delay i check if we have parts for 3 days, 2 days later i check with management, 2 days later again check with management agin check with management. Just give me the money back..
been going on since the 16.4.2017.
DONT GET A SONY TV..
We have a Sony TV also under warranty and been given a complete run around for over 1 month by Sony Customer relations based in the Philippines especially a Jay . They are rude , arrogant and will not provide any email , telephone number or contact name for a representative in Australia. They have not even looked at the tv and have left us without any resolution and no working tv to date . THESE ACTIONS ARE APPALLING AND TOTALLY UNPROFESSIONAL AND DOWNRIGHT CRIMINAL .
DO NOT EVER BY A SONY TV …..