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Sydney Trains Customer Service Phone Number, Email ID, Office Address

Transport Sydney Trains (sydneytrains.info) is the NSW government service provided for public. They offer public transports such as trains, light rails, buses, NSW trains and Sydney ferries. It was launched on December 18, 2014. Company is improving their customer experience, planning, infrastructure, administration, freight and policies. Transport facilities given by them are reliable, clean, efficient and safe.

In this article we are sharing some important information which is beneficial for the customers. Customer who are facing problem in ticket booking, services updates and timings can contact customer services. Customer service phone numbers, email id, office address, postal address and working hours are mentioned here. Many customers are searching for such information. This article will help them out.

Sydney Trains Customer Service Contact Details

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Sydney Trains Customer Service Number: 131 500
Telephonic assistance is available for the customers 24 hours per day. Customer who are in problem can call and file their complaints, general inquiries, feedback and compliments here. This is not toll free number may be chargeable as per Australian calling rates. Customers do not hesitate to communicate with customer service representative.

Sydney Trains Customer Service Email ID: N/A
There is no specific email id available.

Sydney Train Important contacts Details

Inquiries and Feedback

Fields                     Phone Numbers Working hours
Lost property 02 9379 3341 8 am to 5 pm weekdays
Hearing And Speech Impaired Customers 133 677 24 hours per day
Report Unclean Trains/Faculty Equipment’s 131 500 24 hours per day
Environmental Complaints 1300 656 999 24 hours per day

These are information related to inquiries and feedback’s customer can inquire here by using above given phone numbers. Questions related to above given fields are only answerable here.


Fields Phone Numbers Working Hours
Ticket Vending Machine 1800 808 822 24 hours per day
Emergency Call: 000 24 hours per day
Police Assistance Line 131 444 24 hours per day

Contact here for the assistance. At the time of emergency and need of support use these numbers. All the numbers are not toll free and available 24 hours per day.

Sydney Train Postal Address: Customer Relations Unit, Sydney Trains, PO Box K349, Haymarket NSW 1238
Customers who are unable to reach here can mail their inquiries and questions at given postal address of the company. By the help of PO Box number customer can post at given address.

Sydney Train Official Website: sydneytrains.info
Book your tickets, find the timings get the service details here. Every customer related information is available here.

Social profiles

You can visit, like and follow the social profiles links for more information and latest updates.

Facebook Fan Page: facebook.com/TransportNSWInfo

Twitter Handle: twitter.com/transportfornsw

Important Links

Contact Page: sydneytrains.info/contact_us
This is official contact page of the company. Customer service related information is mentioned here. Website links, feedback and enquiries online form links are available here. Translating and interpreting services information are also mentioned here.

Careers: sydneytrains.info/about/career_opportunities
Find excellent career opportunities visit here and apply for the jobs. For more information and making the bright future visit this link.

Frequently Asked Questions: transport.nsw.gov.au/contact/faqs
For the answers of very few basic general enquiries question we recommend you to visit here.

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