Spotlight (spotlightstores.com) is an online retailer, has one hundred stores across Australia, New Zealand and Asia. Spotlight supplies fabric items, Arts & Crafts, Home wares and Home Interiors and many more. Founders of Spotlight are Zac Ftied & Morrie Fraid. They are generous about fabrics by working at their own family stall situated in Melbourne’s Queen Victoria Market in 1970’s. As their productive work results by achieving first Spotlight store in Malvern in September of 1973. Currently Spotlight have more than 6,700 team members with hundred of brands and thousands of products.
As many customers facing problems regarding payments, delivery, shipping costs, shipping process, customer support, official e mail and head office address. This article can help you in to connecting and resolving many of your problems related to Spotlight.
Spotlight Stores Customer Service Contact Details
Spotlight Customer Service Phone Number: 1300 305 405
This is the customer support number where you can directly connect to the customer care executive of Spotlight.
For Public Relations Queries Phone Number : (03) 9675 4533
Masters Home Improvement Customer Service Phone Number, Email ID, Office Address
Spotlight Official Email ID: service@spotlight.com.au
This is the customer service email id of Spotlight. You can send email to this id for all your queries related to Spotlight.
Spotlight Store Official Website: www.spotlightstores.com
Spotlight Office Phone Number: n/a
Spotlight Fax Number: n/a
Spotlight Headquarters Address: n/a
Spotlight Stores Social Profiles
Facebook Fan Page: facebook.com/Spotlightstores
Pin Interest: pinterest.com/spotlightstores
YouTube Channel: youtube.com/user/spotlightmediacentre
Instagram Handle: instagram.com/spotlightstores
Important Links
Frequently Asked Questions: spotlightstores.com/shop-with-spotlight/faq
This link will redirect you to the FAQ’s Section where you can read the answers of your basic questions related to return policy, warranty, gift cards, arts and crafts classes and nearest store.
Contact Page: spotlightstores.com/contact-us
To fill the official inquiry form go to the official contact page of Spotlight mentioned above.
Store Locator: spotlightstores.com/contact-us
This link will redirect you to the store locator page where you locate offline and online store of Spotlight nearby you.
Career Page: spotlightstores.com/about-spotlight/careers
If you are looking forward for a job in this organization this career page will redirect you to current vacancies page or current openings in Spotlight.
Track Your Order Here: www.spotlightstores.com/shop-with-spotlight/track-your-order
You can simply track your order by following link mentioned above.
Return and Exchange Policy: www.spotlightstores.com/shop-with-spotlight/returns-and-exchanges
If you want to return your product you may read the full process of return and exchange.
Delivery Process and Shipping Charges: www.spotlightstores.com/shop-with-spotlight/delivery
This link clear you doubt regarding delivery costs, delivery times, reasons for delays in delivery, international delivery.
I just went into spotlight Hobart without my voucher for $40.00 when I spend $100 . Waited in line for a Long time AS USUAL and was told I couldn’t get my $100. Worth as I didn’t have my voucher …. I do live a fair way from shop so I am extremely annoyed as I shop there ALL THE TIME even bought sewing machines ect …. This disgusting Shop is the only place in Hobart to buy sewing items . I even buy online a lot . Being a good customer and having a card obviously doesn’t mean anything . Obviously if I had a card I would have got a catalog and there fore received a voucher . No body in Hobart likes spotlight BUT THIS IS ALL WE HAVE . So treating your customers like this is not ok . 2 people also in same line didn’t have their voucher
Hi i was at spotlight Taree store. And i eas looking for a ceap alternative to cover my carport for a party next Saturday. I saw on a clearence table a roll that said 10.00 each. It had approximately 9.5 mtrs on it. As i went to purchase it. They said its not marked right it should be 10.00 a mtre. The called the store manager up Sharon she said they marked it wrong and i can not sell it to me for that price. If the tags says 10.00 each. Then she should have given it to me for that price. I found Sharon to be very desending and brupt. I am not happy with the service from her at all.
I really feel for the person who left their voucher at home. Can I suggest that you have them scan it off your phone linked to your email. I have done this in the past and it worked well.
Hi I have just had some beautiful plantation blinds supplied and installed by you. They look wonderful. I do have one question tho, We were given a quote and told that at that time there was a thirty percent discount on blinds(22/6/2016) and if we paid on the day we had them measured then we would get another ten percent. I have tried to work out how this percentage was applied but can’t get to the same cost as we were given. Could you possibly explain it to me? The initial cost was. $5742.37. The end cost was $3963.66. Your reply would be greatly appreciated.regards Sue
Have you patterns for men’s wheelchaie adaptive track pants
Looking for someone to help me get my two curtain tracks installed before the 3/1/17 , I ordered them early October and was told it would take three weeks, installation in January is outrageous, I’ve rung spotlight and have received the runaround, transferred to every department , no one wants to help
JUST TRIED TO SEND YOU AN EMAIL….
DON’T KNOW IF IT GOT THROUGH…
URGENTLY NEED ABOUT 4m? JAPARA or some downproof fabric…
Your Bondi Junction store did not havve it…
WHERE CAN I GET IT ???????
TEL: 02 9130 4549
TRIED TO EMAIL YOU EARLIER…DON’T KNOW IF IT GOT THROUGH???
I NEED ABOUT 4m. JAPARA OR SOME OTHER downproof fabric..
Spotlight
Karen joy Hartley
Spotlight in Frankston Vic. not only sells products that do not contain the full amount of items that you pay for, they also have extremely poor customer service. Lodging a complaint on their website brought no results at all. Apparently they don’t care about ripping off their customers or treating them with total disregard.
NOT HAPPY after many years of using your over the phone orders service at the cannington store with wonderful service. now being told i have use the online service which quite frankly is disgusting, and the support phone call centre is very unhelpful.
i have not been able to access the spotlight online store for at least 7 days, when ringing the support call centre being told ring back in 30 mins if i still can not access the site. how calls do you need to make and many emails do you need to send ? i am feel that there is a total disregard for your loyal country customers. i want to know how i can place the order that need to place. feeling very fustrated. may need to take business else where.
Although I have tried to change my address the last time I went to a Spotlight store a couple of weeks ago, you are still sending mail to my previous address.
Could you please update it to
Annette Isaacs
57 Lakin Street
Bateau Bay NSW 2261
Thanks
I have updated my details several times with no success.only recently as last week.I have not received and bonus offers or birthday vouchers which is disappointing. Rang last week confirmed my details and was told I would receive my birthday voucher by email,still waiting.Would someone please act on this.
Details as above and address
5 Bay St
Tuncurry NSW 2428
I am very disappointed in your store service which was none today, I asked a young lad if you had a certain drop in the net curtain section he said if you cant find it there then no, wouldn’t even come over to help me look ,I might add you would be lucky to find anything there it was such a shambles. I am very unhappy with this service which was none. Jean saxby 0411839847