≡ Menu

ASOS Australia Customer Service Phone Number, Email ID, Office Address, Helpline

The customers of Asos.com company are looking for the answers of the questions like what is the customer service contact number, what is the head office contact number, what is the head office email ID, what is the customer service email ID, what is the head office fax number, what are the social media profiles of ASOS Company and much more questions. For their questions, the post has shared the answers of these questions. Along with these, there are many other details as well which are shared below. These details include the links of the delivery & return, career page and the help page. These links are accompanied with the short description too.

ASOS (asos.com/au) is one of the most popular e-commerce websites of Australia. It is a global fashion destination for its customers. It is among the top 10 e-commerce websites of Australia. Through this article, you can get the customer service number, headquarter address and some other details about ASOS Australia. The customers who deal with this website may come with certain problems relating to products like a replacement, return, payment and many more. ASOS has its customer service center for its customers to redress their problems. This website has a wide range of products for its customers. ASOS has its own label and unlimited brand for male and female both.

One can also shop from this company and if ever they feel like returning their products, they can use the link named “Delivery & Returns”. This link also provides information related to delivery too. The link has been shared below in the important link section. This link is also available on the official website. Link of the official website has been shared in this article too. It has so many international brands like American Apparel, Calvin Klein, Farah, Nike, Polo, River Island etc. Asos.com provides free shipping to its clients worldwide. And last but not least it has all the major payment systems present with them like Visa, Master Card, Visa Electron, Pay Pal, and Delta and many more.

Read About: Quay Australia, Nuttelex, Buyinvite, Ozsale, My Beauty Spot

About/Wiki ASOS

Who is the founder of ASOS? Nick Robertson
Andrew Regan
Quentin Griffiths
Who is the CEO of ASOS? Nick Beighton
When did ASOS found? 3 June 2000

In this section, you can read about the founder’s name, CEO name and date of foundation of ASOS.

What are the Phone Numbers of ASOS?

Customer Service Phone Number  020 7756 1000
Toll-Free Helpline Number  N/A
Customer Support Whatsapp Number  N/A
Head Office Contact Number  +44(0) 20 7756 1000 (UK)
Head Office Fax Number  N/A

People can use this given contact number to make contact with supporting team. This number is available on ASOS worldwide help page also.

What are the Email IDs of ASOS?

Customer Service Email ID  n/a
Head Office Email IDs  press@asos.com

For press or media related queries, interested ones can send his/her queries to this provided email id.

What are the Office Addresses of ASOS?

Head Office Address Building 2. people building, Mayland’s avenue Hemel Hempstead Industrial Estate HEMEL HEMPSTEAD HP2 4NW

This is the official headquarter address of ASOS. For major business deals or queries, this address will help you.

Official Website: www.asos.com/au/

Through this link, people can directly visit their official website and gather more details about its products, services and policies.

Social Media Profiles of ASOS

Facebook Fan Page  facebook.com/ASOS
Twitter Handle  twitter.com/asos_au
Instagram Handle  instagram.com/asos
LinkedIn Profile  linkedin.com/company/asos-com
Pinterest Profile  pinterest.com/asos

These are the official social media profiles of ASOS. You can get connected with the company by following these profiles.

Important Links

Help Page: www.asos.com/au/customer-service/customer-care/help/?help=/app/home/country/au
You can visit this help page for any further info. You can also get in touch with customer service agents online through contact form given below on this link.

Career Page: asoscareers.asos.com
The career page of the ASOS Company has been shared above. The link shared will help you get all the details like the various job opportunities of ASOS Company.

Delivery & Return: asos.com/au/customer-service/delivery
The link mentioned is of the delivery and return section of ASOS Company. This link will provide details about the delivery and returning of the products.

{ 8 comments… add one }
  • Jacki Macdonald July 27, 2016, 3:29 am

    I have now ordered the same shoes twice according to shoes I tried on in shops in Australia. Indicating I need a mens size 6. I have checked all conversion charts as you only offer UK sizing on your order list and again the shoes don’t fit. I was happy to pay postage the first time to return the shoes and I then ordered the bigger size but the label still says US size 5.5 even though the EU size I ordered equates to a US size 6. Are these sizes incorrect and is the product genuine because you can’t even get a US size 5.5 in Melbourne stores such as Glue which is one of the stores I was fitted in.
    Please respond ASAP

  • Gemma Gray July 29, 2016, 12:12 am

    ASOS are the worst company to try and get through to!

    I was sent an email back in June to say that ASOS has received my returns and would refund my money but I still haven’t received anything. Please can you look into this for me?



  • Gemma Gray July 29, 2016, 12:13 am

    I was told that ASOS had received my returns and I would be given a refund. This was back in June and I still haven’t been given anything back.

    Please can you look into this for me?



  • Shelley Poulier September 2, 2016, 12:57 am

    Dear Customer Care,

    Regarding my order no 224141225, it was promised to be delivered on or before today, Friday sept 2. I paid you extra money for the privilege. I have tracked the parcel and have been speaking to Toll International who tell me that it’s not even in the country. They also tell me that mine is a regular phone call from an irate ASOS customer for a Friday.

    On your part, it is misleading and dishonest and I would like my extra delivery charge refunded to my account immediately. I needed that parcel today and would have organised something else had I have known that you couldn’t deliver it on time.

    Your company has betrayed the trust of a faithful customer and I feel bitterly disappointed. Please return my money immediately. I’m even more angry that I’ve wasted hours looking for an email that will speak back to me

    Shelley Poulier

    Sent from my iPhone

    Sent from my iPhone

  • enza romeo September 6, 2016, 7:24 pm

    Hi i have ordered a dress from asos on express ,have not recieved the parcel.
    Money has been taken out of my account ,and i have tried about 4 of your phone numbers to contact you ,but they dont seem to work .
    can you contact me asap

  • Ruta Brown October 10, 2016, 10:53 pm

    Hi Customer Care.

    Its going on to a month now, and no one can find my package, they keep saying a delivery investigation team will get back to me within 3 days which no one has followed up, then they said 48 hours, and now they are saying 24 hours, I have chased this up 4 times, I don’t think a delivery investigation team even exists, so can someone please get back to me regarding my package order number is 226687613 thanks.

  • Christina December 7, 2016, 9:59 pm


    Can someone please get back to me regarding my order!

    This is the 3rd email im sending as now I feel like I am purposely being ignored and I never would have expected from a company like Asos!!!!


    1) I am still waiting for my tops that did not arrive, even though they are still in stock when I was told they wernt

    2) you have just refunded me for 1 top which I clearly stated was an exchange

    3) no one has gotten back to me yet after my previous emails

    one unhappy customer

  • Yasin Bal January 29, 2017, 8:16 pm

    HI its been a month since i have ordered my items and nothing has come yet can you explain why? shouldn’t be this long

    Transaction ID: O-1LA73755U5327280B

    Email me asap or refund my money

Leave a Comment