https://www.aucustomerservice.com/village-cinemas-customer-service-phone-number-email-id-office-address/ Thu, 18 Jul 2019 07:37:08 +0000 hourly 1 https://www.aucustomerservice.com/village-cinemas-customer-service-phone-number-email-id-office-address/#comment-1938 Thu, 18 Jul 2019 07:37:08 +0000 http://www.aucustomerservice.com/?p=9094#comment-1938 Once again I will even give this a go. Have just sent a comment but appears that the submit did not go through. I have encountered so much trouble for some time now with the occasional booking on line going through due to “Monkey” and other issues.There is no call centre or any other avenue to fix problems other than going to the theatre. After frustratingly trying to book on line I forget to hand over my Movie Club membership. Recently I have had Grandparents plus 2 to Pets 2 (28/6) Toy Story 4 X 5 (11/7 about 2.15)
and Lion King for Sat 20/7 at 6pm T/N11182787/001 booked on17/7/19. I think toy story may have worked but Pets 2 (obviously do not have ticket now) and Lion King have not been credited to my Movie Card. I would request, due to the inconvenience, that you credit me on my movie card for these. Could you also advise a contact for checking these other than going to the theatre as it is really difficult for me. I also had to go to my bank to check if money had not come out and tickets had not been sent so double booking was not made as the message came up as tickets confirmed etc.
Thank you for your consideration. Hopefully the booking site will become much more user friendly in the near future.
Regards Heather Richardson

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