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Cellarmasters Customer Service Phone Number, Email ID, Office Address

Cellarmasters (cellarmasters.com.au) is an e commerce website that delivers wine all across the country. It was founded in 1982. They have a huge stock in different type of wine red wine, white wine, mixed cases, sparkling, rose, desert and beer. You can purchase online any time 24 x 7 in a week in any location of Australia. Many customers are searching for their corporate office, customer support phone number, official address and many other contact details. In this article we are providing these details, which is helpful for Cellarmaster’s Customers.

Cellarmasters Customer Service Contact Details

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Cellarmasters Customer Service Number: +61 1800 500 260
If you want to talk to the customer care person of the company call them on the above given customer service number. As this is a toll free helpline number so the customer will not be charged. There is no offline store of Cellarmasters if you want to change in your order and want to know about return process all your query are handled by this number.

Cellarmasters Customer Service Email ID: enquiries@cellarmasters.com.au
This is the customer service e mail id provided by their officials on their website. All your suggestion and complaints you can send to this above mention e mail id.

For Wine Plan Inquiries: winereservations@cellarmasters.com.au

Working Hours: Monday – Friday 8:30 am to 6:30pm (AEST)

Saturday 9 am to 5 pm (AEST), Sunday-Closed

Cellarmasters Headquarters Address: Level 2 / 26 Waterloo Street Surry Hills, NSW 2010 Australia

Cellarmasters Official Website: cellarmasters.com.au
To know about their products services and new arrival, go through the official website.

Cellarmasters Fax Number: n/a

Social Profiles

Facebook Fan Page: facebook.com/cellarmasters

Twitter Handle: twitter.com/cellarmasters

Google Plus: plus.google.com/+cellarmasters/posts

YouTube Channel: youtube.com/user/cellarmasterwines

LinkedIn Profile: linkedin.com/company/cellarmaster-wines

Instagram Handle: instagram.com/cellarmasters

Important Links

Contact Page: cellarmasters.com.au/contact-us
This link will redirect you to the official contact page where you can chat live to their support person.


Frequently Asked Questions: cellarmasters.com.au/help
If you have any doubt related to track your order, delivery options, payments method, shipping charges, estimated time in delivery, customer feedback or any other query related to Cellarmaster. These FAQ’s and their answers can clear your basic query related to this website.

{ 2 comments… add one }
  • Joycelyn Moreland November 7, 2016, 3:49 pm

    11.10.16 I ordered and paid for wine $92.35. No,delivery by 24.10.16 I telephoned your office and again around Wednesday 26th and I was refunded $92.35 and purchased local wine for the gift intended for 28 October. Saturday morning 15.11 this box of wine was left by my front gate next to the rubbish bins (not as normal on my house verandah). ? What do I do now will it be picked up by your in ompetent delivery system.
    I must add my previous orders with you have never had these problems.
    Regards from Joycelyn Moreland, 12 Trewhella Drive, Newham 3442

  • Anne Hewey December 19, 2016, 1:19 am

    I too am very disappointed about the delivery of my Xmas order. I phoned Cellsrmasters when I noticed my 2 carton order was late only to be advised I was being impatient. Then on weekend a delivery man arrived at my residence with. 1 carton to advise me that he couldn’t guarantee the carton was unbroken as the other ine was smashed. I did not sign for the carton & the driver left with it. I called Cellsrmasters immediately at 9am & asked for replacement carton only to be told that I would have to wait until information was received from transport company. Late that afternoon Cellsrmasters phoned me that they were finalising me to collect (after I had paid delivery) cartons from Dan Murphys & would phone me again when it was organised. No phone call but I called Cellarmasters AGAIN next day & instructed again to pick up cartons from Dan Murphys. Dan Murphys is nowhere near my address & several BWS are actually in my suburb. As a long time client & company investor I did not PICK UP my 2 carton order, requested a refund & cancelled my account which the customer service person said he was very happy to do. Obviously Cellarmasters are not interested in keeping former happy clients.

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