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Dodo Customer Service Phone Number, Email ID, Office Address

Dodo is an internet service provider telecommunications. The company was owned by Larry Kestelman. It was started as a small internet service provider concern, later on it has huge name in Australia. A dodo service was founded in 2001. The company provides NBN Plans, ADSL Plans, Car Insurance, Home and Contents Insurance, Travel Insurance, Roadside Assistance, Electricity Connection, Gas Connection etc.

Dodo services include car and home insurance, mobile broadband, electricity and gas. In 2013, the company was taken over by M2 telecommunications. Firstly the company has over 4, 00,000 customers and near about 6, 00,000 activity services.

As Dodo was owned by some other company, M2 has to pay $203.9 million and $44.1 for Eftel. It basically served the Australia region. It is one of the best service provided company in Australia. Now it becomes the subsidiary of M2 group. It is one of the most trustworthy organizations of Australia.

Dodo Customer Service Contact Details

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If the customers have any kind of query or they want to know something, they can use such information. We provided you all the latest and current information regarding the dodo services. All the queries of the customers are solved by them.

Dodo Customer Service Number: 13 36 36
This is the official customer service number of Dodo Service, where you can directly connect with the customer care representative of the company. If you want to know about NBN Plans, ADSL Plans or any other plans call on the above given toll free number of Dodo.

All the contact details are provided below of dodo services, customers can call them from Monday to Friday in between 8 a.m to 7 p.m.

Dodo Sales Team Contact Number: 0382566701

If you want to know about NBN Plans, ADSL Plans, Car Insurance, Home and Contents Insurance, Travel Insurance, Roadside Assistance, Electricity Connection, Gas Connection etc simply call on the above given number.

Dodo Billing Inquiry Number: 1300 539 162

Dodo Technical Support Team: 0382566701

Power $ Gas Support: 03882566701

Dodo Head Office Address: PO Box 631 Collins Street West Victoria, 8007 Australia
This is the address of headquarter of Dodo, all the queries, problems are solved by just visiting there.

Dodo Fax Number: 1300 552 649, +61 3 8256 6701

These all are the contact detail of Dodo services. All the different departments call details are provided above. Customers service national and international both are provided. Fax number is also given above. Customers can contact them at any time. They provide 24×7 services to their customers.

Dodo Customer Service Email ID: N/A
There is no customer service e mail id provided by the company, all you can do is to call the above mention number for complaints, suggestion or any other query.

Dodo Headquarters Address: n/a

Dodo Head Office Phone Number: n/a

Dodo Official Website: dodo.com
This is an official website of the company. All the latest updates are there on this website. We suggest the users to go through this website regularly. All the confirmation is done through this site.

Social Profiles

Facebook Fan Page: facebook.com/dodo

Twitter Handle: twitter.com/dodo

We suggest the customers to follow them on twitter and like it on Facebook for the updated knowledge.

{ 23 comments… add one }
  • len August 30, 2016, 2:24 pm

    dodo has the worst call centre I have ever delt with over 20 calls and emails and they still get it wrong they passed me to 4 different operators in one 40 minute call still would not listen or couldn’t understand problem take you money then try to disconnect you WORST EVER

  • Alan F P Debnam August 30, 2016, 5:42 pm

    For 2 days now, I have been trying to contact technical support on 0382566701 and each time I am told that it is closed.

  • Susan September 8, 2016, 8:34 am

    i cannot contact with dodo, phone number please

  • Rod Cornelius October 19, 2016, 5:19 pm

    I have been unable to send or receive emails since the 16/10/16.
    Please advise urgently!

  • Philomena October 19, 2016, 9:20 pm

    I have been harrassed by a dodo salesman from the phillipines. I am on the do not call register and I asked politely the second time he rang not to do so again. I have now had over 20 calls in thr last 5 days. The worst thing is that dodo are uncontactable to make a complaint. I rang many numbers which all offered the same menu but no human contact. I had to finally press the number for new customer ie someone who wanted to sell me something but that was also in the phillipines. I am ending my dodo account and if i can be bothered I will make a formal complaint to the ombudsman. The arrogance of the company in treating customers so appallingly is unbelievable. They are not even employing in australia.

  • Vinh Bach November 8, 2016, 12:10 am

    Spoke to Ryan on 31oct to sign up with dodo. Was told all OK. After deducted money from my account nothing OK. Rang on the 7nov 1425hrs to get an answer, was told will call back in 10mins. Still waiting. Disappointing service. Can someone help.my no. 0405 373 388 vinh

  • mercia November 10, 2016, 12:21 am

    Just politely asking dodo to stop harrasing me by calling my number repeatedly despite requesting to be on no call list. Can never talk to person in customers desk; why

  • Bob bradley November 18, 2016, 12:21 am

    Have been trying to talk to some one,to help me re a $50 card for signing up with insurance.it is like chasing your tail.no one seemsto have the answers,you are redirected to different departments promised they will call back.still waiting.i think next time my insurance is due ,I will look elsewhere.

  • Maurice December 8, 2016, 12:22 am

    I’m no longer a customer of dodo Internet, when I rang to cancel my account I was threatened with an exorbitant early cancellation fee, which was incorrect, regardless of my explanation that I wasn’t on a 24 month contract the threats still came, I was told that no provider could offer the NBN speeds I was quoted by my new provider, incorrect, I’m now enjoying at least 4 times the speed dodo offered(and for $5 a month less), the consultant I spoke to was arrogant and insisted on asking rediculous questions before he would cancel my account, in summary I would not recommend dodo to anyone looking for an internet provider, I will be cancelling my dodo energy account in the near future also, unprofessional behaviour like this should not go unpunished.

  • Rob Mahon February 1, 2017, 5:12 pm

    Dodo are the worst people I have ever dealt with. Totally incompetent installed internet to wrong line and cannot understand that I am not happy.
    this is the price we pay when all call centres are located off shore. not only do you have to deal with language barrier but the lack of technical issue even at the most basic level is appalling. stay away from Dodo

  • Amit February 2, 2017, 9:06 am

    Worst company ever u can think of . Trying to call on these numbers 133636, 0382566701 ( which is 24/7 customer care numbers) . NO F……..g response . So much pissed off at the moment. First thing tomorrow I will change my contract. This is the worst company and customer service ever…

  • Alex Mortensen March 8, 2017, 4:41 am

    I found that people have been trying to phone me and getting a message that my number is switched off or unavailable and to try later. I then found that I couldn’t phone out. I phoned Dodo on my wife’s phone on Mon 6th March. During the 35 minute phone call I firstly had a long wait to get to an operator, then spoke to a person in technical department who wanted all the details and then asked me to hold as I was to be switched through to a technical person! A long wait. then a person answered to ask me all the same details again! During the call there were a couple of please hold on, more music, and eventually she told me that it was an Optus Network problem. Now you’d think they would have known that. She then said something about it would get fixed and that she would speak to the manager – hold the line. i thought I was going to speak with the manager but she came back on and lo and behold i tried my phone and it worked. She had me phone out and also get a call in – I did these to and from my son’s phone. it was working. Great. Then yesterday morning it wasn’t working and then started to work again. This evening friends phoned my wife to tell her that my phone was unavailable etc – same problem. I have just tried contacting Dodo at about 9pm through live chat on their website and find that no agents are available. Great service indeed!

    I’m wondering why this same problem should occur again. I don’t want to have to sit on the phone again for ages to try to get it fixed. i just want Dodo to get it fixed. I’m wondering if other people have been experiencing the same problem,

    Wouldn’t it be sensible if they had an email address or a message system where we could send them a message about a problem with the mobile phone service.

  • Charisse April 9, 2017, 7:06 pm

    I would like to thank Eunice Ref no: 572463565 for sorting out my finale bill with Dodo. It is very difficult to make contact with Dodo. Even the Chatlive did not respond to my 3 messages. It took 30 minutes to eventually find a number where I was communicating with Eunice. Our problem solver took 20 minutes. The matter is resolved to a $10 reimbursement and to revoke my last $100.24 bill which would have been taken off my C/C as I have not contacted Dodo to tell them that I will not be a customer anymore. Surely disconnection after a very long 2 years with a frustrating non service would correlate to the accounts department to not send out another statement for payment. Thank you Eunice for taking the time to finalize my account even though I had to request reimbursement for 5 days. I am entitled to be reimbursed. I hope in future Dodo will be able to honestly offer their customers what they promise to provide.

  • Dave Diss April 18, 2017, 8:53 pm

    My connection to Internet ceased on 24/1/2017. I was helpless until a technician spent 5 hours working to reconnect me. But he did so on 9/4/2017, since which date I was relieved to be able to work again, and be contactable. Can you please make up my bills accordingly? Dave Diss, from Glengowrie, South Australia 5044

  • Dave Diss April 18, 2017, 8:57 pm

    Off the air from 24/1/2017 to 9/4/2017. Please bill me accordingly, Dave Diss, Glengowrie, South Australia 5044

  • Kasiano jr. Banse May 20, 2017, 1:21 am

    How come you guys saying nbn is more faster but my fucking internet is fucking slower…..this is services of yours is useless wasting my time another it also fucking stuck for ages

  • George Mickhael June 2, 2017, 5:08 am

    I have been signed up with Dodo on 1/6/17 , without getting ok they took money from my acc. , today 2/6/17 they sent me messages that we are in a progress , finally I cancelled all the package ,now I want my money back before I put a complain to the ombudsman and the consumer affair , you can’t force people to register or making a false deals .

  • Jacqueline June 17, 2017, 10:38 pm

    Having problem with internet drops off all the time. And still after nearly a year thesame only to tell me fro manilla the is nothing wrong and ut does not drop out .its fastrating my whole family is creazy we only imagen thats it drops out. Please ive rang and rang and rang that nany times its not funny honesly dodo you are loosing lots of customers wake up please help .

  • Jacqueline June 17, 2017, 10:41 pm

    Having problem with internet drops off all the time. And still after nearly a year thesame only to tell me from manilla the is nothing wrong and does not drop out .its fastrating my whole family is creazy we only imagen thats it drops out. Please ive rang and rang and rang that nany times its not funny honesly dodo you are loosing lots of customers wake up please help .

  • Jacqueline June 17, 2017, 10:42 pm

    We are over it please help my number is 0397353734

  • caren November 14, 2017, 8:18 pm

    I regret to inform you that I am very disappointed with the service. Three weeks back I had paid $143+ to activate unlimited data plan. Till now the service has not been activated. Each department is giving a different view point on the inactivation of the internet. One department says service is activated and other dept says the phone line is connected to unit 8.
    Telstra called me to inform that the Unit 8 line has been disconnected by DODO and DODO has not done the line connection correctly.

    As a customer I am not receiving a good service and I am been told to spend more from the pocket at this stage due to the inefficiency from DODO team.

    I would be grateful if someone can atleast tell me if DODO can give connection or not.

  • Robert Winter February 6, 2018, 12:53 am

    I have had no problems with DODO at all. Rob.

  • Angela Suttie December 1, 2018, 4:21 pm

    Dear Dodo Customer Service Team,

    I cancelled my Voip Internet/broadband service on or prior to 23rd of October, and you have been continuing to charge my account. Please would you ensure that you and your accounts team are clear that they are not to continue to charge my account. Also, please would you refund the $72 AUD you charged me for the November Account.

    When I sought to have my account cancelled, your customer service team contacted me to ask me to speak to them with regard to this. I am not able to do so for personal reasons. Please would you just ensure this takes place, or I will contact Telstra Corporate Head Office directly.

    My account details are – 0256455901.

    This has happened to me previously also. I cannot fault the very good Dodo internet service, but the accounting at Dodo is not very efficient and I have been overcharged previously by approximately $350.

    Regards,

    Angela Suttie

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